SavePacking Wholesale Retail LLC
Effective Date: 30 January 2025
At SavePacking Wholesale Retail LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below.
Returns
- We accept returns within 7 days from the date of purchase.
- Items must be unused, in their original packaging, and in the same condition as received.
- A valid receipt or proof of purchase is required for all returns.
- Certain products, including custom orders, clearance items, and perishable goods, are non-returnable.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within [X] business days to the original payment method.
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges
- We only replace items if they are defective or damaged upon arrival.
- To initiate an exchange, please contact us at sales@savepacking.com / +971 50 133 5823 within [X] days of receiving your order.
Late or Missing Refunds
- If you have not received your refund after [X] business days, please check with your bank or credit card provider.
- If the issue persists, contact us at sales@savepacking.com for further assistance.
Shipping for Returns
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee receipt of your returned item.
Contact Information
For any questions regarding our refund policy, contact us at:
- Email: sales@savepacking.com
- Phone: +971 50 133 5823
- Address: Nad Al Hamar, Dubai
Thank you for choosing SavePacking Wholesale Retail LLC. We appreciate your business!
